Community Resources

Support starts here.
Connecting our neighbors to the help they need.

If you or someone you know is affected by the government shutdown or the pausing of SNAP benefits, we have listed below local resources.

Want to help? For volunteer opportunities and ways to support local food resources click here.

Locate a Food Pantry Near You

Food Distribution Events (Knox County)

Nov 8, 10 a.m. – 12 p.m. | CAC-2247 Western Ave (map)

Any low income TN residents providing county, state, and zip code of residency. No sign up necessary. Stay connected.

 

Nov 8, 9 a.m. – 1 p.m. | Market Square Farmers Market (map)

Every child participant (between 2-12) will receive $5 in Produce Bucks to spend. Stay connected.

 

Nov 8, 10 a.m. – 12 p.m. | Free Flu Vaccine Clinic | Centro Hispano (map)

Everyone will also receive a bag of food (Max 2 bags per household) Stay connected.

Nov 22, 9 a.m. – 11:30 a.m. | Wellpoint Turkey Distribution | The McNabb Center at 200 Tech Center Drive (map)

Join Wellpoint and KAPA Kitchen for a Drive-Through Thanksgiving Event. Learn more.

Nov 24, 10:30 a.m. – 12:30 p.m. | CAC | South Neighborhood Center | 522 Maryville Pike (map)

Nov 24, 2 p.m. – 4 p.m. | CAC | O’Connor Senior Center | 611 Winona St (map)

Nov 25, 3 p.m. – 4:30 p.m. | Mobile Meals Kitchen/Malcom Martin Park | 1747 Reynolds Street (map)

Ongoing

Our partner, the Society of St. Andrew, is helping with the SNAP crisis by gathering food that may remain in farm fields across the state. If your field has remnants, please get in touch at Tennessee@endhunger.org OR 615-878-6134

Free Meals, Medical Clinics, and Banking Support

Inskip Grill 
Every Tuesday (starting Nov 4) | Free *Lil’ Inskip meals* 

Show SNAP card + matching ID | Limit 4 burgers per family | Walk-in only
 
Every Thursday (starting Nov 6) | Free large pizza and knots 
 
Show SNAP card + matching ID | Limit one large pizza + knots per family | Walk-in only
 
Free Medical Clinic
Every Monday, 11 a.m. – 1 p.m. (Or until food runs out) | 2700 Magnolia Ave., Magnolia United Methodist Church (Map) | Hot meals
Yassin’s – Marble City Market & N Peters Road locations | Available every day |
One free meal a day | Show Government ID 
 
Ruby Sunshine 
Monday – Friday | One free meal a day | Show Government ID 
 
Announced assistance available to furloughed Federal employees. Call the priority assistance line 844.219.0690.
 
Announced efforts to help its customers who are U.S. government employees affected by the U.S. government shutdown. Here’s the special line they set up: 1-888-356-0023.
 
Congressional Federal Credit Union: For more information on their Relief Line of Credit or on assistance programs, contact our Member Service Representatives at 800-491-2328 or stop by a branch location.
 
Fed Choice: Offering assistance to existing and new members.
 
Interior Federal Credit Union: Offering a special loan for both member and non-member furloughed Federal workers. Net paycheck up to $15,000, interest-free up to 30 days. Members may apply for a limit up to the equivalent of 2 net paychecks. More offers are available on the site, or call 800-914-8619
 
Navy Federal Credit Union: These guys are offering a special loan program. Read the FAQs PDF from this link to see if you qualify, or call 1-888-842-6328
 
PayPal: Allocating $25 million to fund interest-free cash advances to new and existing furloughed Federal workers who need assistance now. Minimum loan is $250 with a maximum cash advance of $500. Your account does need to be in good standing if you’re an existing PayPal Credit customer. Existing customers call 1-877-689-1975. For new accounts, apply first, then after approval, call 1-877-689-1975.
 
U.S. Bank: Will waive all late fees if you miss a mortgage payment due to the shutdown. They also mentioned deferring the first payment dates for new mortgages.
 
U.S. Employees Credit Union: USECU is offering shutdown loans until Tuesday, January 15th. Call (312) 922.5310 to get help.
 
Synchrony Bank: Allowing affected customers to defer payments until after the shutdown. Contact them for more information.
 
Union Plus: If you are an existing member, reach them at 800-472-2005 to ask about these offers: $300 Furlough Grant for eligible Union Plus credit card holders, Mortgage Assistance Loan & $300 Grant: payment grace period for your Union Plus Life and Accident Insurance, payment grace period for Union Plus Auto Insurance, and payment grace period for Union Plus Life and Accident Insurance.
 
Wells Fargo: Providing shutdown assistance, dependent on the services you have with their bank.
 

Furlough Grants

FEEA-NARFE: This fund is offering $100 grants to active federal employee members who are not receiving a paycheck during the current shutdown due to being furloughed or working in excepted status. Apply on their website.

Thrift Savings Plan: TSP allows for the suspension of loan payments in non-pay status. Documentation about your furlough is currently not required. Missing one or two payments will not cause your loan to go into default. Log in to your account to check your status or call the Thrift Line at 1-877-968-3778.

Toyota Financial Services & Lexus Financial Services: Affected lease and finance customers in good standing with their accounts may be eligible to take advantage of up to two months of finance contract payment extensions or lease deferred payments. For Toyota Financial Services call 800-874-8822 and for Lexus Financial Services call 800-874-7050.

Hyundai Capital: Hyundai Capital auto loans and lease payments will be extended for 30 days for current Hyundai owners who are federal government employees furloughed during the shutdown. Impacted consumers should contact Hyundai Motor Finance at 1-800-523-4030 to take advantage of this offer.

Kia Motors Finance: Offering deferred payments of 30 days. If you’ve been affected by the current Government Shutdown and need assistance from Kia Finance, please contact them at 1-866-331-5632.

Mobile Telephone Service Providers

AT&T: Will assist with adjusting late fees, providing extensions, and revising payment schedules. 

Sprint: Will provide short-term payment solutions. Call 1-888-211-4747.

T-Mobile: Offering short-term assistance and can spread out service payments over time. Call 1-877-746-0909 or 611 from a T-Mobile device.

Verizon: Offering flexible payment options and has a Promise to Pay program to set payments for a future date. Call 1-866-266-1445.

 

Rental Home Assistance
National Rental Home Council: Offering deferred rent payment options with no late fees to any renter who has been furloughed.

OPM Sample Letters for Creditors and Mortgage Companies: OPM created sample letters for Federal workers to contact their landlords, mortgage lenders, and utilities, to request help during the shutdown.

 

National Food Resources & Advice 

Feeding America: This nationwide network of 200 food banks has 60,000 partner pantries from which they can serve every community across the United States. They have already started serving Federal employees affected by the government shutdown.

Your School District: To save on food and ensure your kid eats breakfast and/or lunch free (less stress and worry for you), notify the district of your furlough. No income is an emergency and normally qualifies you for the free meal program.

 

Home, Auto & Life Insurance Relief 

MetLife: For those not receiving a paycheck from the federal government because of the current shutdown, MetLife Auto & Home may grant a one-time, 30-day grace period on your payment of premium on a MetLife Auto & Home policy. Members must request this one-time allowance by calling 1-800-GET-MET8. Certain restrictions apply, and the premium remains due after the delay expires.

Fidelity & Guaranty Life Insurance Company: To help the nearly 27,000 AFGE members who currently have a policy with the company during this government shutdown, the company “will keep the policy-in-force by waving the cost of insurance charges for the next 30 days.”. Policies beginning with the letter “Y” call: 844-800-9146, all other policies call: 888-513-8797

 

For Relief and Assistance

Rent-A-Center(Benefits Plus Membership): If your account was up to date at the time of furlough and you are a part of Benefits Plus, and may be eligible for a payment waiver based on your state: “Involuntary Unemployment Payment Waiver: Losing a job is hard, and making payments while unemployed is even harder. Fortunately, your Membership waives your payments when you are involuntarily unemployed. Whether you were fired, laid off, suspended, or are out of work due to a labor dispute or strike, your payments are covered for up to four (4) months, up to $1,000, or when you’re able to return to work.

National Freebie Offers
U.S. Office of Personnel Management | Federal employees may be eligible for unemployment compensation administered by state unemployment insurance agencies. Eligibility is determined by state law.

USAA
Offering deferments for all loans and credit card payments

Non-Food Related Resources

Free diapers through local pharmacy for anyone on TennCare or Cover Kids

Free KUB Fiber for low income families with a student in grades K-12 within KUB’s fiber service area 

Operated by our partner CONTACT Care Line based here in Knoxville, they provide confidential support for individuals experiencing a mental health crisis, emotional distress or thoughts of suicide in English or Spanish chat, text, or call. 

Monday – Thursday, 9 a.m. – 3 p.m. | New Direction Health Care Solutions | 104 Lakeside Street, Knoxville, TN (Map) | 865-415-2450 | Diapers, medical equipment, medical guidance and referrals

Monday, 12 p.m. – 4 p.m. | East Knoxville Free Medical Clinic | Magnolia United Methodist Church, 2700 Magnolia Ave. (Map) | East Knoxville Free Medical Clinic: FREE Medical Care and Medications (As available)

Call to schedule | New Direction Health Care Solutions |  865-415-2450 | Workshops and Training on topics related to Medical – Self-Care and Preventive

Call 2-1-1

211 is a free and confidential service that connects you to resources in your area.

Dial 211, call 865-215-4211, or click here.

Help a neighbor in need.

United, we are building thriving communities.

Go to Volunteer East TN to connect with volunteer opportunities or for more information on organizations accepting food and supply donations.

20250603_United_Way_SNAC_Pantry-0632